6 Ways to Fix Your Ethernet Cable Connected But No Internet Problem

Sometimes the simplest problems can be the most difficult to fix. For instance, your internet may be working but you’re not sure what is wrong with your Ethernet Cable. Although it may seem like a simple problem, there are many different things that could be going on and can range from hardware issues to software issues.

If you’ve tried everything and still don’t have a working connection, read on to learn how to fix this issue by following these six steps!

Reset your modem, router, or modem/router combo

Sometimes the simplest solution is the easiest one to implement. It’s possible that all you need to do is reset your modem, router, or modem/router combo. To start this process, unplug your modem and router for at least 10 minutes. If you have a modem/router combo, unplug the power cord from the back of the device. Afterward, plug in your modem first and wait for it to fully boot up before plugging in your router.

*It’s important to note that this process will not delete any personal files on your computer so don’t worry!

Ethernet Cable Connected But No Internet

Check for physical damage to your cables

If you’ve tried everything and still don’t have a working connection, one possibility is that there is physical damage to your Ethernet cable. If so, you will need to get a replacement cable. You should also check the connectors on both ends of the cable for any signs of wear or tear.

Try different Ethernet cables

The Ethernet cable you’re using might be broken or have a loose connection. To fix this problem, try using another Ethernet cable to see if your issue is resolved. If it’s not, proceed to the next step.

Verify that your settings are correct

Before you do anything else, make sure that your Ethernet Settings are correct. Below is an example of how to access your Ethernet settings:

1. Click on the start menu and type cmd in the search bar.

2. Right-click on Command Prompt and select “Run as Administrator”

3. Type ipconfig /all and press enter

4. Verify that your settings match the following:

IPv4 Address: Subnet Mask: Default Gateway: Preferred DNS Server:


Now that you know how to fix your Ethernet cable connected but with no internet problem, don’t let it happen again!

It’s frustrating to not be able to access the internet, but there are many ways to fix the problem. Resetting your modem, router, or modem/router combo can often solve the issue. Also, if your Ethernet cable is damaged or if you are using the wrong cable, these are easy fixes. Lastly, make sure that you are changing the correct settings for your connection type. By making sure that your settings are correct, you can avoid these pesky problems in the future.

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